Frequently Asked Questions
Q: Are group pictures taken the same day as individual pictures?
A: Student individual portraits are taken on a separate day from the group/class pictures. This allows time for students that are new to the school, or were absent, to be present during the time of the group photo.
Q: What is the turnaround time for receiving my child’s portraits?
A: Generally portraits are delivered to the school within approximately two weeks of the event. The photos will be passed out in class and individually labeled for each child.
Q: What if my child was absent on picture day?
A: “To Be Announced” photo make-up days will be provided for the photography event. Your child will given a notice of this date once it has been determined.
Q: Can children be photographed together as a sibling, or “buddy” photo?
A: Our photo set ups have been specifically designed for a single subject, to deliver the highest quality portrait of your child.
Q: I forgot to give my child their envelope on picture day! Is it too late to order?
A: Late orders are generally not accepted. Contact your school school to see if exceptions have been made.